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Don’t throw it out..send it back!

by Stewart Rutledge.

Your stuff breaks, wears out, loses pieces, or just disappoints you quite often. What do you do with the pair of glasses you sat on or the electric toothbrush that died a month after its warranty’s up? Most likely you throw it away.Now, you could lie to warranty departments about the way your stuff was damaged. (“Did I drop my phone? Of course not! Craziest thing… I opened it and the screen just started dripping water.”). But, barring that method, there is a completely honest way to still get something for your damaged stuff: send it back.Rather than just sending your broken stuff to a landfill, pack it up and ship it back to the manufacturer with a letter asking for a new one. You will be amazed by the results. 

There are no guarantees with this method, but you definitely won’t get a replacement if you throw the product away. This method gets rid of the product just as much as throwing it away does, but it gives a human being at a real company a chance to demonstrate just how much they stand behind their products. You’d be surprised how many will. A squeaky wheel gets oiled. It works, and the trick is all in the letter

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